Systems Thinking Consultant
Azmi Basir
Azmi is an experienced professional working in public and private sector services. He worked for world class organisations including Singapore Airlines and the Four Seasons Hotel Group. At Hertz Asia Pacific he managed the call centre for the South East Asia region.
Azmi gained a 1st Class Honours in Business Management from the University of St Andrews. His dissertation research was conducted in a call centre into the ‘unintended consequences of targets’.
He worked in local government in Scotland applying the Vanguard methodology after completing his studies. Azmi joined Vanguard Scotland in 2007.
If you have further questions you like to ask or give us suggestions, please email us at office@vanguardscotland.co.uk just pick up the phone and dial 0131 440 2600
Free access to tips and techniques for effective change management
Fill in the form below to sign up to our blog and receive weekly leading edge tips and techniques. You will also get a free copy of the Vanguard Guide to 'Rethinking Lean Service'.