Vanguard Mini Courses

In this section, you can find mini courses aimed at helping managers in specific industry sectors or with particular business skills. Each also has value in itself in terms of general understanding of applying Systems Thinking as a management method. These free mini courses are delivered by email so you need to sign up to them but you can easily unsubscribe at any time and we promise never to pass on or sell your email address, so you can feel safe. The courses themselves also serve as tasters for more in-depth explanations of how to apply Systems Thinking in these specific areas. The full versions are available to buy in our eBooks section.

Call Centre
Mini Course

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Get the truth about how to turnaround a failing call centre. This mini course touches on solutions that will help address common issues such as high abandon rates, poor service, spiralling costs, poor morale and high
absence rates.

Project & Case Work Environments Mini Course

Quickly learn how to delivery projects and case work on time all the time within budget.

Business Presentations Mini Course

Quickly learn how to structure powerful presentations that grab the attention and can make change happen.

You may wish to explore our other free resources on applying systems thinking as a management method.

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