Today's managers have the added pressure to improve the performance of their organisation together with reducing costs and maintaining a good team morale.
Traditionally many managers have been taught to focus heavily on their human resources to drive performance by pushing their workers to work harder and faster, and by setting 'stretch' targets.
In this section, you can find videos that feature an alternative to people management. This alternative promises to deliver sustainable improvements to your organisational performance. This method, systems thinking, challenges managers to ditch target setting practices and forget about the costly team building exercises. It's simple - a perspective change from managing people to managing performance through focussing on the right things - things that matter to customers.
We hope our videos will be useful in giving you a different perspective, but if you need further help or advice on how to take your organisational performance to a different level, visit our Get Expert Advice page to see the options you have.
| How To Identify & Solve Problems For Improved Performance Improving organisational performance through a simple structured way to solve problems in your work permanently. If you want to change your company for the better, try this approach to managing problems in the work systems. |
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| Deming's 14 Points For Management Still considered radical by western business today, despite being accredited for his significant contribution to Japan's astonishingly successful industrial rebirth in the 50's. Quality management guru W. Edwards Deming's famous 14 points for management inform the management style. |
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Secrets Of Sustainable Change
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Managing Performance Effectively Managers have been taught that to improve organisational performance they need to invest time in motivating their workforce by setting targets, conducting regular 1-2-1s and team building strategies. Stuart Corrigan of Vanguard Scotland argues that by doing so, managers are wasting time. |
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Repairing Lincoln The City of Lincoln Council staff are passionate about delivering excellent service. This video features staff of City of Lincoln Council talk about how they transformed their housing repairs performance using the systems thinking methodology. |
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Managing a Local Authority Why planning isn’t working and what to do about it. A change in planning requires a new system of validation, measurement and policy, as well as distribution and management of work. |
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Here are other resources that you can access for free in the form of case studies, mini courses and videos on applying systems thinking as a management method to change your organisation's performance for the better.
Case Studies | Articles | Mini Courses | Reports